Blogs
Accelerating DevOps with Service Management (and Vice Versa)
One of the great misconceptions of service management is what it means. This also is the reason why so many service management initiatives fail. Consider a call center, for example…
Blogs
Digital Business: Paving the Way for DevOps’ Second Act
DevOps is the buzzword of the moment. It’s at the heart of every strategy—not just CIOs’ IT transformation strategies but also IT vendors’ sales and marketing strategies. The question business unit leaders always ask is, “Is DevOp…