Blogs
An outage war room primer
One aspect of the DevOps movement I’ve seen adopted at numerous companies is the idea that everyone supports their products by being on-call for any incidents that occur in the pro…
Blogs
Leading Effective Incident Response Without Interminable Bridge Calls
There are easier ways to manage incident response without creating war rooms and packing IT staff onto bridge calls Your phone vibrates at 11 p.m., and you know that can only mean another major incident with one of the business’ c…